From LSB Documentation

Occasionally, the databases used by Lutheran Service Builder to store information related to Lutheran Service Book and the other materials used by Builder to construct Services can become corrupted or damaged. A user may have inadvertently deleted a file or changed a permission, and the information might not be available for Lutheran Service Builder to initialize and properly use, or a database update or migration may have been interrupted while running and rendered unable to complete its task.

The process detailed below explains the cases and situations in which your Lutheran Service Builder databases might need to be repaired and how to accomplish this task.

In any of the following cases, repairing your databases should always be run from the host computer in a networked setup, or from any computer running a standalone installation of Lutheran Service Builder.

Automatic Repair on Startup

If Lutheran Service Builder notices that a database file is missing or otherwise unusable, it will notify you during the startup process and ask you if you would like to repair the database. You will be unable to continue using Lutheran Service Builder until you accept the notification and begin the repair process.

You must be connected to the Internet to repair your database(s).

Lutheran Service Builder will proceed to download the "master" database that is missing from the Concordia Publishing House servers. It will then reinstall the database for you and will (on your next update check) offer to re-install any changes that have been made to the database since the last master database update.

Technician-Requested Repair

It is possible that—upon reviewing log files and other data from your Lutheran Service Builder installation—a support technician may request that you repair your databases manually.

To accomplish this task, you may run a small utility that is included with every Lutheran Service Builder installation. Navigate to:

Start > All Programs > Concordia Publishing House > Lutheran Service Builder 2

The utility is labeled Database Repair Tool. When you click to run it, the utility will ask you which of the installed databases you would like to replace. Select the database(s) indicated by the support technician and then click the OK button to begin the process.

Once the Repair Is Complete

When the repair operation is complete, the utility will notify you and you may then resume using Lutheran Service Builder. If you encounter any issues after either type of database repair operation, please contact Support using the Help link at the top of this page.